Center Identification Number: 10091
Project Title: Repair Time Standards for Transit Vehicles - Phase III
Industrial and Management Systems Engineering and
Center for Urban Transportation Research
University of South Florida
External Project Contact:
I. Project Objective
Time standards are realistic goals that must be accomplished by operators and technicians. They could be used as performance measures by managers and supervisors. According to the literature, organizations that do not have standards in place typically operate at a 60% performance level. When time standards are established, performance improves to an average of 85%, a 42% increase.
Establishing time standards is critical to operate effectively in any competitive environment. In this project the Engine Removal and Replacement process will be evaluated and time studies will be conducted to develop the standards for each element component of this operation.
II. Project Abstract
This project is the continuation of the successful Time Standard initiative started two years ago to establish accurate repair time standards for vehicles in public transit systems. During the first phase time standards for each element in the process of repairing the braking system were reported and validated. In Phase II, time standards for the complex process of preventive maintenance were established. In addition, a database that compiles information related to the systems previously analyzed has been developed and tested. During this phase the Engine Removal and Replacement system will be studied and evaluated. Standards that optimize the time required to perform tasks, continually improve reliability of services and conserve resources at a minimum cost will be established.
The anticipated benefits of this systematic process are: to increase productivity and to provide a reliable service safely; to lower cost, thus allowing more quality services for more units that need to be repaired; to accurately estimate labor requirements; and to measure technician performance levels against validated baseline criteria.
III. Task Descriptions
The proposed scope of services for this project consists of the following tasks.
Task 1 Review of Related Work
This initial task will include additional review of the literature and existing efforts in the area of time standards for transit vehicles. With the progress made in developing time standard in the state of Florida, related work in being done simultaneously in other states. Review of these and additional latest literature will certainly help to improve the time standards.
Contacts with major transit agencies such as the New York City Transit, Miami-Dade Transit, transit agencies in California and research universities such as University of Southern California (USC) will be established in order to understand the methods used to support and modify processes, and to identify related needs and priorities. To the best of our knowledge, most agencies across the country do not have a systematic and analytical process to standardize operations. Collaborations with the aforementioned agencies will help us to ensure that no efforts are being duplicated and that the proposed research will be of impact to many transit agencies across the nation.
Task 2 Exploratory Phase
Analysts will visit the various participating locations to become familiar with the operating details in order to understand and illustrate how the current process is performed. Variability among location and among technicians will be documented. Until now, at least three different transit agencies are participating: Hartline, Lynx and PSTA. During this task, at least two visits will be made to each center to observe all the operations that encompass the process of removing and replacing the engine.
Task 3 Conducting Time Studies
Task 4 Establishing and Implementing Time Standards
Task 5: Updating the database
This is an ongoing task wherein a structured system, already designed in Phase I, will be updated with the standards developed for the Engine Removal and Replacement process. This data input is required in order to generate helpful reports for managers and supervisors for each of the systems already studied. New reports for this system will be designed and the User’s Manual will be updated. Technologies to be used for database construction are Oracle or SQL.
Task 6: Documentation of the research work
Documentation of research progress will be maintained and presented quarterly. This phase also consists of preparing final project reports, suggested time standard charts and database.
There will be four deliverables for this project. The first two deliverables will be quarterly progress reports at the end of months four and eight. The third will be the Final Report”, in both draft and final forms. The four deliverables will be Database and User’s manual. Once approved by the FDOT Project Manager and the Research Office, fifty copies of the final report and technical memorandums will be provided on compact discs to the FDOT Project Manager.
V. Project Schedule
Notes: The project team will include faculty, students, and secretarial and other support staff who will work directly on the project and whose costs are reflected in the direct costs of the project as listed above. Budget request includes salary for clerical and administrative staff, postage, local telephone service, office supplies, general purpose software, subscriptions, and/or memberships.
This research project is intended as a guidance document to the transit industry. Upon completion, this report will be disseminated to the industry as guidance.
VIII. Student Involvement
Graduate students will have an important role, as they will be acquiring data at three or more transit facilities. They will design the time study forms and will be in charge of selecting the participating technicians. They will also be highly involved in designing and update the database.
IX. Relationship to Other Research Projects
This research is highly related to other two previous research in time standards for transit vehicles. Other reated projects that have been completed include:
XI. Technology Transfer Activities/Peer Review
A database will be developed to store repair
time standards in order to make times available for continuous use and for
future modifications. The final report will be available on the CUTR website. In
addition, a postcard mailing will be created for individuals in the Florida
Maintenance Training Program mailing list, including the names and addresses of
maintenance managers and transit directors from around the nation, notifying
them of the availability of the study.
The principal benefits of having accurate time standards for repairing transit vehicles are: a) to increase productivity and to provide a reliable service safely, b) to lower cost, thus allowing more quality services for more units that need to be repaired, c) to accurately estimate labor requirements, and d) to measure technician performance levels against validated baseline criteria for compensation or training purposes.
In addition, the American Public Transportation
Association (APTA) and the Society for Automotive Engineers (SAE) will use the
time standards developed through this project in the development and
implementation of their certification programs. Similarly, areas such as
purchasing, cost accounting, control and process design are closely related to
standards functions. To operate effectively, all of these areas depend on time
standards and operational procedures.
Time standards, time study, work measurement, preventive maintenance
National Center for Transit Research · at the Center For Urban Transportation Research · University of South Florida · 4202 E. Fowler Ave., CUT100 · Tampa, FL 33620-5375 · (813) 974-3120 · (813) 974-5168 · www.nctr.usf.edu · Comments: firstname.lastname@example.org