Florida Statewide Transit Technical Assistance and Training Program – Scope

(Center Identification Number: 71636-00)

Principal Investigators

Rob Gregg
Program Director, Transit Management and Innovation
Center for Urban Transportation Research
(813) 974-8383

Lisa Staes
Program Director, Transit Safety and Workforce Development
Center for Urban Transportation Research
(813) 974-9787

Project Scope

The Florida Statewide Transit Technical Assistance and Training Program was initially designed to provide training and technical assistance to Florida’s transit professionals and FDOT district offices. The goal of the program is to ensure the highest level of productivity among transit professionals; promote and encourage management and operational efficiencies; promote and ensure safety and security at Florida’s transit properties; and ensure the provision of more cost-effective transit services. This goal will be accomplished through a concentrated, expanded focus on the provision of technical assistance to the Florida Department of Transportation (FDOT) district offices of modal development and associated FDOT staff, and Florida’s public transportation agencies. Specifically, technical assistance and requisite training will be conducted to ensure the consistent performance of state and federal transit program requirements and guidelines in accordance with FDOT’s State Management Plan and in cooperation the Department’s Compliance Monitoring Program. In addition, CUTR personnel will support the FDOT/FDDC Voucher Pilot Program, as directed by the FDOT Project Manager

The purpose of this Scope of Work (SOW) is to define the tasks required of a contractor to support the Statewide Technical Assistance and Training


Task 1: Technical Assistance Management/Oversight

CUTR will closely coordinate with the FDOT project manager and other FDOT Central Office program managers to define the level of support for and technical assistance needs of FDOT district staff and public transit agency personnel. The initial focus will be on those elements that will ensure the consistent performance of state and federal transit program requirements and guidelines in accordance with the transit State Management Plan of FDOT. Included within this focus are those areas of training and/or technical assistance that have been identified in response to oversight reviews conducted under FDOT’s Compliance Monitoring Program. Additional technical assistance may be provided as requested and upon approval of the FDOT program manager.

At a minimum, CUTR will assist FDOT through the provision of technical assistance to grant recipients in FDOT and Federal Transit Administration (FTA) compliance areas and other topics that include, but are not limited to:

  • Single Agency Audits
  • Americans with Disabilities Act (ADA)
  • Disadvantaged Business Enterprise (DBE)
  • Title VI
  • Procurement
  • Charter and school bus services
  • Federal reporting
  • State of Good Repair/Transit Asset Management
  • Transit safety and security
  • Safety Management Systems (SMS)
  • Transit maintenance
  • Other requirements specified in FDOT’s State Management Plan, both for FTA programs and Florida transit grant programs

One of the primary focus areas of technical assistance activities will be responding to various findings and issues identified through the program evaluations and site visits conducted under FDOT’s Compliance Monitoring Program in accordance with the processes identified in FDOT’s State Management Plan. The process established below will facilitate an effective response to these issues by the CUTR project team.

  • The FDOT project manager (or the assigned consultant working for FDOT) will notify CUTR staff of the schedule of transit agency reviews or site visits.
  • Upon the completion of a review or site visit, FDOT will forward a copy of the review/site visit situational report.
  • CUTR will meet with the FDOT project manager and other staff to determine if technical assistance is needed and, if so, the level of technical assistance, content, and audience. At this meeting, it will also be determined if the correction of findings and/or issue areas would be better served through the development and delivery of coordinated training activities.
  • Once CUTR has received direction from FDOT to proceed with technical assistance (or training) activities, CUTR will contact the agency(ies) or FDOT district(s) to schedule a visit.
  • CUTR staff will request FDOT Project Manager approval for any Class A or B travel associated with these tasks.
  • Technical assistance activities and associated outcomes will be documented and provided to the FDOT project manager upon completion of that activity.

Task 2: Training Program Administration/Program Coordination/Management

CUTR will work with FDOT to identify the critical training needs of Florida transit systems. Initial training may include relevant sections from the State Management Plan, such as those topics that will assist Florida’s transit agencies and FDOT district office personnel effectively prepare for Triennial Oversight or Bus System Safety and Security Reviews. Based on the related outcomes of technical assistance provided through the program (including those efforts in response to FDOT’s Compliance Monitoring Program), and input through the various state transit networks, FDOT will direct CUTR to offer key essential training classes. CUTR will work with FDOT, FDOT district offices, and Florida’s transit systems to offer the training courses regionally, whenever appropriate.

CUTR will work with the FDOT Central Office to identify training for FDOT district offices and transit agencies. Based on the subject matter and required content, CUTR may develop training curriculum in response to this need. If comparable courses are available within the industry, CUTR will work with internal trainers, as well as other industry trainers and organizations, such as the National Transit Institute (NTI) and the U.S.DOT’s Transportation Safety Institute (TSI), to offer transit training classes that have been identified.

CUTR will provide logistical support and coordination for training courses offered through the program, including negotiating costs with independent trainers for training courses, issuing purchase orders, and approving final invoices. Additionally, CUTR will develop information/registration forms for each training course and coordinate the registration process including announcing upcoming training opportunities, registering participants, funding registration fees (when required), coordinating lodging facilities, coordinating training room locations with appropriate audio visual requirements, confirming registrations, and providing logistics to participants and trainers.

CUTR will provide certificates of completion/participation to participants who successfully complete training courses.

A description of training related deliverables is provided in Table 2. Every activity associated with a deliverable is due quarterly unless otherwise noted.

Designated Personnel

Rob Gregg is the Director of Transit Management and Innovation Programs at CUTR. Mr. Gregg will provide overall direction and guidance to CUTR staff and faculty throughout the scope of this project/program. In addition, he will be the central point of contact for all training-related activities, including the development of training curriculum, if applicable. Mr. Gregg will be the central point of contact for technical assistance-related activities, including the management of and direction to faculty assigned to perform technical assistance.

Lisa Staes is the Director of Transit Safety and Workforce Development Programs at CUTR. In addition, any technical assistance needs that are specific to bus system safety and security will be provided or coordinated by Ms. Staes.

Other CUTR Transit Faculty will include those faculty members with requisite working knowledge and experience within assigned technical assistance areas.

Training Support Specialist is a Project Assistant at CUTR and will provide administrative assistance for course offerings, technical assistance logistic coordination, and any associated travel necessary to perform technical assistance functions.

Instructional/Multimedia Developer at CUTR and will provide technical support for any training curriculum and associated multimedia development and production required through this project. In addition, postings for upcoming training will be provided by this position via the training “e-blast.”

Project Schedule

It is anticipated that the research project outlined in the scope of work will be completed within 12 months.

Project Budget


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