An Examination of the Relationship Between Organizational Structure and Transit Performance

(Center Identification Number: 416-14) 

The objective of this research is to examine the relationship between organizational structure and performance among public transit agencies in the United States, in order to determine to what extent if any, transit performance is influenced or affected by organizational structure. A key question is whether different transit organizational forms have different effects on performance. Increased knowledge obtained on the relationship between structure and performance can be applied in making policy or management decisions regarding transit performance or organizational change. It is for this reason that the researchers of this study consider it worthwhile and significant because the results could usefully inform policy makers in their policy considerations on how to improve efficiency and effectiveness in transit delivery to citizens of Florida and elsewhere in the United States. Two methodological approaches have been used in this study. First, is the qualitative approach and second, the quantitative approach. A synthesis of the findings of both approaches is offered and conclusions provided. Download the final report. Research conducted by Simmonds, Bierhanzl, Campbell, and Queeley. For more information, contact Joel Volinski at or Dennis Hinebaugh at

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