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TDM Handbooks, Manuals and Other Resources

The following manuals and guidance documents designed to help TDM agencies design, manage, and evaluate TDM programs.

NOTE: Some of following full reports are in Adobe format (pdf), before viewing you may need to first download Adobe Acrobat Reader (if you don't already have it installed on your hard drive) from the Adobe website.

   

Employee Transportation Coordinator Handbooks
pdf Employee Transportation Coordinator Handbook This 159-page handbook was developed for employers subject to the Commute Trip Reduction law in Washington.
  The Westside Transportation Alliance (WTA) handbook Getting to Work is published for the Employee Transportation Coordinator (ETC). It is a step-by-step training manual with simple, practical tools to implement programs that will help employees make the choice to drive less. The handbook is written in an easy-to-read style designed for the busy professional. It covers the elements of a good plan of action and shows how to break down big projects into small workable tasks. The handbook contains sections on: The role of the Employee Transportation Coordinator Benefits of trip reduction, including Qualifying for Federal Tax Benefits and Oregon Business Energy Tax Credits How to Do Employee Surveys Monitoring and Evaluating Results Strategies for Successful Programs Marketing Section — with complete seasonal programs and examples from major employers. The Appendix of the handbook is a complete resource guide. It also contains many useful samples including: Letters to management Cover letters for employee surveys Employee Commute surveys Business Energy Tax Credit Application. WTA will mail a copy to you for shipping and handling, $8. More info
HTML Employer Toolkit was originally designed by the U.S. Environmental Protection Agency (EPA), the organization that created and service-marked the Best Workplaces for Commuters designation. The toolkit includes valuable tools and resources to help you enhance your commuter benefits program, increase employee participation, and add to your visibility as one of the Best Workplaces for Commuters.
HTML A Guidance Manual for Implementing Effective Employer-based Travel Demand Management Programs
One three current reports available on Travel Demand Management (TDM) provided by the Federal Highway Administration and the Federal Transit Administration. The other two reports are entitled "Implementing Effective Travel Demand Management Measures: Inventory of Measures and Synthesis of Experience," and "Overview of Travel Demand Management Measures."
pdf Commute Alternatives Systems Handbook
This handbook provides an introduction to transportation demand management (Source: Center for Urban Transportation Research at the University of South Florida)

TDM Evaluation Guidance Materials
pdf Commuter Assistance Program Evaluation Manual  
This manual was developed to assist Florida’s Commuter Assistance Programs (CAP) in their efforts to measure and evaluate their performance. As such, this manual focuses on providing the information necessary for a CAP to devise and conduct their own evaluation program. It will also provide guidance on how to report the results of that evaluation so that key CAP funders, elected officials, and the general public can understand and appreciate the efforts of the CAP in addressing traffic congestion, air quality, and mobility concerns. (Source: Center for Urban Transportation Research at the University of South Florida)
pdf An Evaluation Toolkit for Florida’s Commuter Assistance Programs (CAP): A Companion to the 1999 CAP Evaluation Manual  
This manual is a companion piece to the Commuter Assistance Program Evaluation Manual that was developed to assist Florida’s Commuter Assistance Programs (CAP) in their efforts to measure and evaluate their performance. While the CAP Evaluation Manual provides a detailed description of how to devise conduct, analyze, and report an evaluation, this manual is intended to provide a basic understanding of how a CAP can meet the minimum evaluation requirements of the Florida Department of Transportation.  The first part describes the performance measures that are required and/or available to evaluate CAP program efforts, including how to obtain the data necessary to measure CAP performance. Where appropriate, guidance is provided on how to calculate performance. The second part provides the basics on how to evaluate, including how to select performance measures, and how to conduct the evaluation. The appendix includes a sample survey the CAP program can use to obtain all necessary survey data to address the FDOT required and optional performance measures. (Source: Center for Urban Transportation Research at the University of South Florida)
HTML Cost-Effectiveness of Transportation Demand Management (TDM) Strategies
Transit Cooperative Research Program's Project B-4 provides a prototypical planning process for developing, implementing, and evaluating public agency TDM programs that can be readily adapted and modified to fit the varied needs and circumstances of specific states or metropolitan regions. An approach is described that can be incorporated into statewide and metropolitan transportation planning processes, the development of congestion management systems, the implementation of major transportation investment studies, and state and local ordinances. A four-step process is used to examine the feasibility of TDM program strategies that a public agency might implement. Supporting this process are specific examples from public agencies that are exhibiting the kind of analytical rigor necessary to develop an effective TDM program.

Transit Cooperative Research Board
pdf Analyzing the Effectiveness of Commuter Benefits Programs
TRB’s Transit Cooperative Research Program (TCRP) Report 107: Analyzing the Effectiveness of Commuter Benefits Programs includes guidance on evaluating the effectiveness of a transit benefits program and information on how a transit benefits program can be designed and implemented to more effectively meet goals and objectives. The report also summarizes research on the impacts of transit benefits programs on travel behavior and on transit agencies’ system -wide ridership, revenues, and costs. The appendixes to TCRP Report 107 have been released as TCRP Web Only Document 27.
  Strategies for Increasing the Effectiveness of Commuter Benefits Programs
pdf Commuting in America III provides a snapshot view of commuting patterns and trends derived principally from an analysis of the 2000 decennial U.S. census.  This is the third report in the series.
pdf Risk Management for Rideshare Carpool Matching Programs (Transit Cooperative Legal Research Digest No. 2.) Part of the Transit Cooperative Research Program  There are a multitude of state, public, and private rideshare/carpool matching organizations nationwide. The question that has arisen is one of assessing the liability exposure for an organization that is offering and promoting these services. This report identifies the risks from the standpoint of the sponsoring agency and suggests ways to mitigate these risks. Also, the research offers alternatives to contain or protect against this type of liability.  

Resources from Best Workplaces for Commuters (www.bestworkplaces.org)
pdf Carpool Incentive Programs (388K PDF) – This briefing paper can be used as a step-by-step "how to" guide by employers establishing carpool incentive programs. It presents the benefits of these programs, describes when such programs make sense, and outlines implementation issues and costs.
pdf Commuter Tax Benefits (738K PDF) – A comprehensive briefing paper that describes the transportation fringe benefits covered under a tax-free and pretax provision of the federal tax code. Relevant portions of the tax code are included with translations of code particulars for non-technical readers. The briefing also contains an employer tax savings worksheet.
pdf Marketing Commuter Benefits to Employees (582K PDF) – Marketing a commuter benefits program to employees is an important and continuous part of a successful commuter benefits program. This briefing paper discusses marketing strategies and messages, including suggestions for program implementation and launch, ongoing marketing, and measuring employee awareness.
pdf Parking Cash Out (312K PDF) - This briefing paper discusses the tax and other benefits of parking cash-out programs and helps employers identify when they make sense. It also includes an implementation guide and case studies.
pdf Telework Programs (691K PDF) – This briefing paper explores the benefits of teleworking, as well the implementation issues and costs. It arms employers with the information needed to create an effective telework program through an implementation guide, answers to frequently asked questions, and case studies.
pdf Transit and Vanpool Benefits (3.4MB PDF) – This briefing paper clarifies which transportation fringe benefits qualify for Best Workplaces for CommutersSM. It summarizes the employer, employee, and tax benefits of commuter choice programs. The briefing also includes a "Guide to Implementation" and case studies for employers.
pdf Vanpool Programs (1.07MB PDF) – This briefing document explores the benefits of vanpool programs and provides guidance on when and how to implement them. It provides answers to frequently asked questions and case studies for employers.

Traveler Response to Transportation System Changes series by the Transit Cooperative Research Program of the Transportation Research Board (TRB)
pdf
Transit-Oriented Development -- Traveler Response to Transportation System Changes
8/1/2007
TRB’s Transit Cooperative Research Program (TCRP) Report 95: Traveler Response to Transportation System Changes, Chapter 17--Transit-Oriented Development explores the transit-oriented development (TOD) land use strategy and its transportation impacts in terms of regional context, land use mix, and primary transit mode.  TOD generally refers to higher-density development, with pedestrian priority, located within easy walking distance of a major public transit station or stop.   [More]
pdf HOV Facilities -- Traveler Response to Transportation System Changes
11/17/2006
TRB’s Transit Cooperative Research Program (TCRP) Report 95: Traveler Response to Transportation System Changes, Chapter 2 – HOV Facilities examines how travelers respond to high occupancy vehicle (HOV) applications.  HOV facilities provide preferential treatment for transit, vanpools, carpools, and other designated vehicles by providing lanes and roadways reserved for their use. HOV and bus-only lanes in separate rights-of-way, on freeways and tollways, on ramps, and on arterials and city streets are among the approaches used for giving HOV priority over general traffic.  The report does not cover busways primarily on their own alignment.  This application is addressed in TCRP Report 95: Chapter 4 - Busways, BRT (Bus Rapid Transit), and Express Bus.  [More]
pdf Vanpools and Buspools - Traveler Response to Transportation System Changes
8/12/2005
TRB’s Transit Cooperative Research Program (TCRP) Report 95: Traveler Response to Transportation System Changes, Chapter 5 -- Vanpools and Buspools examines the effects of travel times, pricing, and other consequences from the decision to vanpool.  The report also quantifies vanpooling and buspooling as best can be done; looks at vanpooling trends; examines rider survey information; identifies indicators of market potential; and explores cost implications, among other subjects.  [More]
pdf Parking Pricing and Fees - Traveler Response to Transportation System Changes
2/28/2005
TRB’s Transit Cooperative Research Program (TCRP) Report 95: Chapter 13 -- Parking Pricing and Fees examines traveler response to both the introduction of parking pricing and fees and to changes in the level, structure, or method of application of parking fees. Included are actions that can change the costs to users of parking even without fee changes, notably through elimination of employer parking subsidies and by fee structures that differentiate by modes of parking (short/long term) or travel (drive-alone/ridesharing).  [More]
pdf
Transit Pricing and Fares - Traveler Response to Transportation System Changes
9/13/2004
TRB’s Transit Cooperative Research Program (TCRP) Report 95: Chapter 12 – Transit Pricing and Fares  examines transit ridership response to fare changes as applied to conventional urban area bus and rail transit services.  Topics covered include changes in general fare level, changes in fare structure including relationships among fare categories, and free transit.  [More]
pdf Bus Routing and Coverage -- Traveler Response to Transportation System Changes
8/17/2004
TRB’s Transit Cooperative Research Program (TCRP) Report 95: Chapter 10 – Bus Routing and Coverage examines traveler response to, and related impacts of, conventional bus transit routing alterations.  [More]
pdf
Park-and-Ride/Pool -- Traveler Response to Transportation System Changes
8/16/2004
TRB’s Transit Cooperative Research Program (TCRP) Report 95: Chapter 3 – Park-and-Ride/Pool examines travel demand and related aspects of providing and supporting park-and-ride and park-and-pool facilities.  [More]
pdf Transit Scheduling and Frequency - Traveler Response to Transportation System Changes
5/25/2004
TRB’s Transit Cooperative Research Program (TCRP) Report 95: Chapter 9 – Transit Scheduling and Frequency examines scheduling changes made to conventional bus and rail transit, including changes in the frequency of service, hours of service, structuring of schedules, and schedule reliability.  [More]
pdf Demand-Responsive/ADA - Traveler Response to Transportation System Changes
5/25/2004
TRB’s Transit Cooperative Research Program (TCRP) Report 95: Chapter 6 – Demand-Responsive/ADA includes traveler response and related information for services open to the general public and Americans with Disabilities Act (ADA) services intended for persons with disabilities.  [More]
pdf Parking Management and Supply - Traveler Response to Transportation System Changes
3/2/2004
TRB’s Transit Cooperative Research Program (TCRP) Report 95: Chapter 18 – Parking Management and Supply examines how travelers respond to differences in the supply and availability of vehicle parking, including changes that might occur as a result of shifting land-use patterns, changes in regulatory policy, or attempts to “manage” the supply of parking.  [More]
pdf Transit Information and Promotion - Traveler Response to Transportation System Changes
3/2/2004
TRB’s Transit Cooperative Research Program (TCRP) Report 95: Chapter 11 – Transit Information and Promotion examines travelers’ responses to mass-marketed and targeted information and promotions, customer information services, and real-time transit information dissemination.  [More]
pdf Land Use and Site Design - Traveler Response to Transportation System Changes
11/11/2003
TRB’s Transit Cooperative Research Program (TCRP) Report 95: Chapter 15 – Land Use and Site Design provides information on the relationships between land use/site design and travel behavior. Information in the report is drawn primarily from research studies that have attempted to measure and explain the effects.  [More]
pdf Road Value Pricing - Traveler Response to Transportation System Changes
10/16/2003
TRB’s Transit Cooperative Research Program (TCRP) Report 95: Chapter 14 -- Road Value Pricing - Traveler Response to Transportation System Changes focuses on automobile
   

Other Resources
Online TDM Encyclopedia 
The Online TDM Encyclopedia is produced by the Victoria Transport Policy Institute to help improve understanding of Transportation Demand Management. Transportation Demand Management (TDM) is the general term for actions that encourage more efficient use of existing transportation systems. It includes a wide range of specific strategies. This Encyclopedia is designed to be a primary source of information about TDM. It provides detailed information on more than three dozen specific TDM strategies. It is an ongoing project. Please send your comments and suggestions for improvement to tdm@vtpi.org

Links

TDM and Telework Case Studies

TDM and Telework Listservs

Products and Services Available to Assist the TDM and Telework Professional

Commuter Benefit Briefs - a series of TDM topics contained on bestworkplaces.org (EPA-sponsored website)

Online TDM Encyclopedia 

The Online TDM Encyclopedia is produced by the Victoria Transport Policy Institute

 

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