Articles Comments

National Center for Transit Research » Journal of Public Transportation

Forecasting Mobile Ticketing Adoption on Commuter Rail

Journal of Public Transportation Article in Volume 17, Issue 1 (2014) by Candace Brakewood, Dr. Francisca Rojas, Joshua Robin, Jake Sion, & Sam Jordan Several commuter rail systems are beginning to accept mobile payments, in which tickets are purchased and validated on smartphones. Mobile payments may improve the rider experience while reducing costs and simplifying the fare collection process for rail operators. Before investing in this new ticketing technology, rail operators want to understand rider demand for mobile tickets. To assess the potential adoption of mobile payments, stated preference data from an onboard survey on two commuter rail lines (Worcester and Newburyport/Rockport) in the greater Boston area were analyzed. Binary logit was then used to forecast adoption on all commuter rail lines. Based on this model, 26 percent of commuter rail riders in Boston are … Read entire article »

Filed under: Journal of Public Transportation Abstracts

Engaging Transit Riders in Public Awareness Programs

Journal of Public Transportation Article in Volume 17, Issue 1 (2014) by Renee Haider & Eduardo Martinez In the aftermath of the September 11, 2001, terrorist attacks, the transit industry emerged as a leader in leveraging the value and power of the public’s “eyes and ears” to promote system security. Although a public awareness program is widely viewed as a core component of a transit agency’s system security plan, efforts to assess whether the messages are reaching transit riders and to identify obstacles to participation have been limited. This paper highlights strategies and tactics to engage transit riders in public security awareness programs based on interviews with transit agency representatives, the analysis of transit rider survey data, and transit rider focus groups. View the full article or the entire Journal issue. … Read entire article »

Filed under: Journal of Public Transportation Abstracts

Evaluating Public Transportation Local Funding Options

Journal of Public Transportation Article in Volume 17, Issue 1 (2014) by Todd Litman This article describes and evaluates 18 potential local funding options suitable for financing public transportation projects and services. They are evaluated according to eight criteria, including potential revenue, predictability and sustainability, horizontal and vertical equity, travel impacts, strategic development objectives, public acceptance and ease of implementation. This is a somewhat larger set of options and more detailed and systematic evaluation than most previous studies. This study discovered no new options that are particularly cost-effective and easy to implement; each has disadvantages and constraints. As a result, its overall conclusion is that a variety of funding options should be used to help finance the local share of public transit improvements to ensure stability and distribute costs broadly. View the full article … Read entire article »

Filed under: Journal of Public Transportation Abstracts

Ballot Box Planning: Rail Referenda Implementation

Journal of Public Transportation Article in Volume 17, Issue 1 (2014) by Kate Lowe, Rolf Pendall, Juliet Gainsborough, & Mai Thi Nguyen Metropolitan areas in the United States frequently finance new rail lines with local option taxes, and, as a result, rail plans and associated taxes often come before voters as ballot measures. Existing research finds that rail ballot measures are more likely to pass when taxes are linked to specific projects and planning has broad stakeholder involvement. Such studies, however, have not examined to what extent agencies implement voter-approved projects. This research fills this gap and finds the interrelated variables of ballot measure provisions, campaign supporters and strategies, and planned rail projects contribute to varied progress toward implementation in Denver, Houston, and Miami. In addition, a fourth variable, transit agency capacity, is critical for … Read entire article »

Filed under: Journal of Public Transportation Abstracts

Assessment of Passenger Satisfaction with Intra-City Public Bus Transport Services in Abuja, Nigeria

Journal of Public Transportation Article in Volume 17, Issue 1 (2014) by Ali Alphonsus Nwachukwu The aim of this study was to investigate passenger satisfaction with the service quality attributes of public bus transport services in Abuja, Nigeria. To achieve this, a survey was conducted between February and July 2011. In 10 sample bus stop areas selected for this study, 300 public bus transport users were randomly selected to elicit their overall satisfaction and factors that influenced their satisfaction in the use of public bus transport services in Abuja using a self-rated questionnaire. Data obtained were analyzed using descriptive statistics, correlation, and principal component and regression analyses. The results of these analyses showed that passengers were not satisfied with the public bus transport services in Abuja. Using Principal Component Analysis (PCA), four underlying … Read entire article »

Filed under: Journal of Public Transportation Abstracts