Research and Develop a Program Assessment Instrument for the Certified Transit Technician Program – Phase 1

(Center Identification Number: 77911)

The objective of this body of work is the development of a program assessment instrument to assist the Transit Maintenance Analysis and Resource Center (TMAARC) in determining the value of the recently established Certified Transit Technician (CTT) program. The CTT program is designed to train employees toward certification, prepare current transit technicians for National Institute of Automotive Service Excellence (ASE) testing and certification, and encourage the development of specialized skills necessary to foster retention and future advancement within Florida’s transit agencies. The rationale and basis for new initiatives are discussed in terms of problem resolution or enhancement of a successful endeavor. A summary of program metrics that describes the breadth and impact of the program assists in providing an understanding of the significance of the program and the benefits derived. The final component of the program assessment tool is a detailed description of improvements planned for next year’s program, followed by a general overview of the program presented as a summary of findings. The assessment tool, as designed, can be used on an annual basis to evaluate the CTT program. Download the final report.

 For more information, contact Janet Davis at davis@cutr.usf.edu, or Ed Bart at ebart@cutr.usf.edu.