The 411 on 511: How this Advanced Traveler Information System Compements and Competes with TDM Net Conference

On June 1, 2006,  the National Center for Transit Research’s National TDM and Telework Clearinghouse at the University of South Florida and the Association for Commuter Transportation held a net conference entitled “The 411 on 511: How This Advanced Traveler Information System Complements and Competes with TDM”.

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Overview: What is 511 and how does it relate to TDM? This session provided an overview of this free advanced traveler information system throughout the country from Pete Costello, chair of the 511 Deployment Coalition Working Group. He discussed how these telephone (dial 511) and web-based systems are being designed. Lynn Osborn, Program Manager for 511 Contra Costa and chair of ACT’s 511 Council, provided a case study on deployment of 511 in San Francisco Bay area and discussed what the introduction of 511 means to TDM programs in her region. She also provided tips on how to get involved with planning your local 511 systems to include more TDM information in those systems. Finally, both speakers addressed the challenges and opportunities that TDM agencies may face related to 511.

This 79-minute session, moderated by Donna Smallwood, MassRIDES/URS Corporation, featured presentations from the following:

• Pete Costello, Senior Project Manager of Transportation Network Information Services with PBS&J and chair 511 Deployment Coalition Working Group
• Lynn Osborn, 511 Contra Costa and chair of the ACT 511 Council

Download copies of the slides, including poll results (pdf) (1.3 Mb)

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